Organisations whose aims are to benefit customers or employees.

• A. Co-Operatives
• B. Social Enterprise
• C. Franchise
• D. Ltd

Answer: (A)

Co-operatives are organisations owned and controlled by their members, who are often the customers or the employees. Because it’s one member, one vote, decisions focus on meeting the needs of those members, and profits are shared with them or reinvested to improve member benefits. That direct aim to improve the welfare of customers or employees is what makes this type of organisation fit best. Social enterprises aim to deliver social impact more broadly, not just for customers or employees; franchises are about expanding a brand with a focus on profitability within a network; and a private limited company typically aims to maximise profits for shareholders.